Last updated 11-30-2025
1. Information We Collect
We may collect the following information when you interact with us:
Personal Information
Name
Phone number
Email address
Mailing address
Date of birth
Social Security Number (only when required to perform credit-related services)
Credit & Financial Information
Credit reports
Account and creditor information
Documents you submit to us for dispute support
Website/Technical Information
IP address
Device type
Browser information
Cookies and usage data
We collect this information when you fill out forms on our website, contact us, or use our services.
2. How We Use Your Information
We use your information to:
Provide credit-related services you request
Communicate with you about your account or service status
Verify your identity
Submit disputes on your behalf
Improve our website and services
Comply with legal and regulatory requirements
We do not sell your personal information.
3. SMS & Communication Consent
By providing your phone number on our website or forms, you provide express consent to receive SMS messages from us related to:
Account updates
Appointment reminders
Service information
Customer support
Message frequency varies. Message and data rates may apply.
You may opt out at any time by replying STOP.
Reply HELP for assistance.
We do not send SMS messages without prior consent.
4. How We Share Your Information
We only share your information with:
Credit bureaus (when required for disputes)
Creditors or collection agencies (when needed to support your case)
Service providers who assist with technology, customer service, or compliance
Legal or regulatory authorities when required by law
All third parties are required to protect your information and use it only for authorized purposes.
5. Data Security
We use industry-standard security measures, including encryption and restricted access, to protect your personal information.
While we take all reasonable steps to secure your data, no method of online transmission is 100% secure.
6. Your Privacy Rights
Depending on your state, you may have the right to:
Access the personal information we have about you
Request corrections
Request deletion of certain information
Opt out of SMS or email communications
To exercise these rights, contact us using the details below.
7. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve user experience, analyze website usage, and support website functionality. You may disable cookies through your browser settings.
8. Children’s Privacy
Our services are intended for individuals 18 years and older.
We do not knowingly collect information from minors.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Last Updated” date. Continued use of our website or services means you accept the updated policy.
10. Contact Us
If you have questions or would like to exercise your privacy rights, contact us at:
Lele Credit Solutions
Email: [email protected]
Phone: +1(478) 887-4002